Returns & Exchanges
What if my ring is the wrong size?
Fit matters- that’s why we provide a free sizing kit with real metal rings so that you can find the perfect ring for you.
We offer free, 30-day exchanges so long as you’ve used our size-from-home kit. Just keep in mind that you’ll need to return the original ring as we will make you a new band.
The return window begins on the day your order arrives.
What about returns and exchanges?
We hope you don’t get cold feet but if you need a return or exchange for any reason within the 30-day window, please email firstname.lastname@example.org with your order number and we will be happy to help you get started.
What is your shipping policy?
We offer free, two-day U.S. shipping after we have completed crafting your Emblem.
Do you offer a lifetime guarantee?
Emblem rings are guaranteed for life.
For information about how to keep your Emblem looking its best for years to come, check out our care instructions. We also offer free refurbishments!
Please note that lost stones or other forms of wear and tear may not be eligible for replacement or refurbishment.
Questions about our guarantee? Email email@example.com and our team will be pleased to answer.
What payment/financing options do you offer?
We are happy to accept all major credit cards, PayPal, Apple Pay, and Google Pay. If you’d like to use a financing option, we offer Bread.